Player support

Help without the runaround.

Tell us what happened, what you expected, and where the trail went cold. A clear report gives us the best chance of helping quickly.

Contact support

Email support@onesmallprompt.com. We read every message and will respond as soon as we can.

Email support
01

What to include

Please include the app version, device model, system version, the screen or night where the problem occurred, and the steps that led to it. A screenshot is useful when it contains no private information.

Never email an Apple Account password, payment-card number, complete App Store receipt, or another person’s personal information.

02

Three useful first steps

  • Close and reopen the app, then return to the same scene.
  • Confirm that your device is running the latest compatible system and app version available to it.
  • For Store or purchase issues, confirm that the device is online and signed in to the Apple Account used for the purchase.
03

Progress and local saves

The app saves story progress, evidence, choices, score, and preferences locally on your device. There is no Night Stalker account or cloud save operated by AMF Limited, so support cannot view or reconstruct your save remotely.

Deleting the app can remove its local save. Before reinstalling, contact support if preserving progress matters.

04

Text, controls, and motion

If text appears clipped or controls are unreachable, include a screenshot, the device model, text-size setting, display-zoom setting if any, and whether Reduce Motion or another accessibility setting is enabled.

Do not reduce your preferred text size just to work around a screen. Report the exact screen so we can correct it.

05

Sound

Sound can be turned on or off from Settings, and audio stops when the app moves to the background. If audio is missing, check the in-app sound setting, system volume and silent controls available on the device, and any connected Bluetooth or AirPlay output.

06

Purchases and restoration

The app offers one optional non-consumable purchase: Unlock Full Case. It opens Nights Three through Six permanently and is processed by Apple. Use Restore Purchases in Settings on a device signed in to the Apple Account that bought it.

The app has no gems, energy system, consumable purchases, subscription, or paid hints. If Unlock Full Case is not reflected after restoration, contact us with the approximate purchase time and Apple order ID. Do not send payment-card details or a complete receipt. Refund requests are handled by Apple at reportaproblem.apple.com.

07

Photo scenes, hints, and evidence

The campaign contains two photograph-inspection sequences. They do not use energy or another spendable resource. Hints are free and reveal an unfound region. Evidence is pinned to the case wall as you uncover it.

If a scene remains blocked after every listed detail is found, include the scene title and a screenshot of its checklist in your support message.

08

Story and content

Night Stalker: 1985 is a work of fiction. San Miradas, its characters, and its events are invented; no app content depicts a real person or real crime. Age ratings vary by storefront and region, so follow the rating shown where you obtain the app. The app is not directed to children under 13.

09

Privacy

The app has no game account, analytics SDK, advertising, or developer-operated player database. Read the full privacy notice for the separate practices that apply to voluntary website contact and basic web operations.